Why building a marketplace website isn't solving the real problem
“So I guess they treated it a bit like field of dreams.”
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What do you mean? Yeah. Build a website. Right? So I guess they treated it a bit like field of dreams. Right? You know, build it and they will come. So it was that insight we got to relatively quickly, which was that we were kind of solving a problem they didn't have. The real problem was lack of scale. You know, if you're an independent
About this clip
Mandeep Singh explains how Trouva initially misunderstood their customers' needs by building a website solution when the real problem independent retailers faced was lack of scale, not lack of digital presence. He uses the 'Field of Dreams' analogy to describe the common startup mistake of building something without validating the actual problem.
Why this clip
This captures a classic founder realization moment about misunderstanding customer problems, which is highly relatable for startup audiences.
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Mandeep Singh
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