2 clips
RRiding Unicorns · Mandeep Singh
Mandeep Singh explains how Trouva initially misunderstood their customers' needs by building a website solution when the real problem independent retailers faced was lack of scale, not lack of digital presence. He uses the 'Field of Dreams' analogy to describe the common startup mistake of building something without validating the actual problem.
RRiding Unicorns · Tim Chong
Tim Chong draws parallels between eBay's decline and Amazon's rise to explain why maintaining platform quality is crucial for sustained growth. He argues that eBay's deteriorating quality opened the door for Amazon, and emphasizes how this lesson applies to building sustainable fintech platforms today.