AI agents are forcing companies to completely rewrite their documentation

but I've got a number of customers who've seen the phenomenon as well is your AI and your agents that are helping people to in in the case of answering a question, and service needs to be much more broadly thought about than than just customer service, like I lost my wallet in the Uber kind of stuff. But the AI that's answering the question is as good as things you have written down. So some teams you see are employ are deploying agents and then writing a lot more documentation, and their documentation is getting a lot more stepwise because it's less about the humans reading it than it's the agent that reads that doc and then answers the question. So you may end up with, in some areas, more writers