Why AI adoption is like Netflix beating Blockbuster
“The way that I like to think about Kavak is that incumbents or Blockbuster, Kavak was videotapes sending to your user, and that's probably traditional software.”
Well, let's let's unpack that. You have Blockbuster, then these guys innovated, and you had videotapes delivered to your house, so assortment wasn't an issue anymore. And then you had streaming. The way that I like to think about Kavak is that incumbents or Blockbuster, Kavak was videotapes sending to your user, and that's probably traditional software. Yeah. And selling online and underwriting online and everything. And then, you know, moving to AI is sort of like that streaming transition. And, you know, when you're doing a transition of the shift, you need to make sure that everybody understands that we're gonna go streaming
About this clip
The speaker uses the Blockbuster-to-Netflix evolution as an analogy for how companies should think about AI transformation. They compare traditional software to the DVD-by-mail phase and AI to the streaming revolution, emphasizing that successful transitions require getting everyone aligned on the shift to the new paradigm.
Why this clip
Provides a memorable and accessible framework for understanding AI adoption by comparing it to a well-known business transformation story.
What they said next
Why employees ignored AI tools even when they had perfect information
37:32 - 29s · personal lesson
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