Monday CRM

But something changed about, I would say, a year ago. I don't know what it was, to be honest. Like, it's not like one tweet that I've seen or one product. I feel it was, you know, combining many many data points. But I think it was a collective understanding that things are changing and things are changing forever.

This captures a pivotal inflection point in the AI/SaaS transition with authentic uncertainty from a CEO perspective. The phrase 'things are changing forever' is highly quotable and the honest admission of not knowing exactly what triggered the shift makes it relatable and authentic.