He pivoted at $1M ARR—then raised $120M. | Kevin Tian, Co-Founder of Doppel

The PMF ShowFeb 19, 202636 min

Kevin Tian's story challenges conventional startup wisdom about when and how to pivot. Despite achieving $1M ARR in the NFT space, he made the counterintuitive decision to completely shift to cybersecurity, ultimately building Doppel into a $120M company backed by Andreessen Horowitz—proving that sometimes abandoning success is the path to greater success.

Key takeaways

  • Ask 'how much would you pay?' instead of 'would you pay?' to get meaningful customer validation data that actually predicts revenue potential
  • Product expansion opportunities often emerge when customers mention using multiple solutions—ask if they'd value a unified approach
  • Pivoting from a successful business model requires treating market transitions as entirely new customer validation exercises
  • Timing fundraising around market volatility can create unexpected opportunities and risks, as Doppel experienced with their FTX investment

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12:02· 48stactical advice

The one customer validation question most founders get wrong

12:02 / 12:50

Yeah. We we would ask, would you pay? We we probably should have asked, how much would you pay? Right? But we certainly ask, would you pay? And I think that's a very, very important question to really be able to measure the value of what you would really be delivering for that particular customer.

Did you raise money at this point, or is just the two of you kind of bootstrapping?

That's a good question. So at this point, we were actually applying to different, incubator accelerator, you know, whatever you wanna call it, programs. Right? And so we were ending up deciding between, you know, South Park Commons, Y Combinator, you know, pair pair of interest, and there's a couple more as well. And and so, you know, I forget if it was the exact timing of when the check arrived, but at that point, we were committed to South Park Commons.

So I never got to meet him directly, but, you know, had the fundraising happen.

at 17:44

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