Why We’re Only Using 1% of AI | Glean CEO Arvind Jain
Glean CEO Arvind Jain makes a counterintuitive argument: even elite engineers are barely scratching the surface of AI's potential, using maybe 1% of what's possible. He reveals why rapid growth can trigger panic rather than celebration, and shares hard-won insights about keeping teams unified while scaling a $7.2B AI company in an industry that demands constant product reinvention.
Key takeaways
- •Senior engineers often resist AI tools despite their productivity benefits, preferring familiar workflows over new capabilities that could enhance their work.
- •Hitting major growth milestones like 1,000 employees can trigger founder panic rather than celebration due to the overwhelming responsibility and complexity that follows.
- •Keeping your entire team in one location, even when it's more expensive, can be worth it for maintaining cohesion during rapid scaling phases.
- •The AI landscape moves so fast that successful companies must constantly reinvent their products rather than iterating on existing features.
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Best moment
Why Glean's CEO refused to split his team between offices
The the main reason for us not to have an office in San Francisco for a long time was because we wanted the team to be together. And it's not it was not like so much like, yes, I of course like the team to be together too, but our R and D team, our technical leaders, managers, even the ones who are living in San Francisco didn't like the idea of that, like, people are going to be in two different offices.
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