Discover/Riding Unicorns/What happened to Babylon Health after re...

The last time you went to a doctor, she probably was rushed. You probably had a lot of questions to ask that you didn't, because you thought 'I don't want to take the time.' You're of a generation that is far more demanding than the generation that was very reverent towards the medical community.

Riding Unicorns · What happened to Babylon Health after reaching $1bn+...

“The last time you went to a doctor, she probably was rushed.”

25:17 / 25:45

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And not just embarrassed. The last time you went to a doctor, she probably was rushed. You probably had a lot of questions to ask or things you wanted to talk about that you didn't just want to do, because you thought that I don't want to take the time. You're of a generation that is far more demanding, far more knowing what you want than the generation previous year that was very reverent towards the medical community.

Why this clip

This identifies a universal pain point in healthcare while framing generational change. The second-person address makes it immediately relatable, and the observation about changing patient expectations is both insightful and quotable.

25:17 - 25:4528sConsequences

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What they said next

For the very first time with AI, we now have the promise of creating an abundance of clinical supply, clinical skills. There is about 20 to 40% of what a clinician does that is highly routine, very repetitive tasks that they actually dislike.

2:07 - 39s · Business Mechanics

More from this episode

Riding Unicorns

Bold/Contrarian

I grew Babylon 400% a year, and I can tell you it's incredibly, incredibly hard to go at that rate continuously. The VCs who are saying this kind of stuff, if you look at the guys who are talking about it, they have never run a business.

This is a direct attack on VCs from someone who built a billion-dollar company, combining specific data (400% growth) with a provocative claim about VC hypocrisy. The contrast between lived experience and armchair criticism creates compelling tension.

31:35 - 31:5521s

Riding Unicorns

Business Mechanics

For the very first time with AI, we now have the promise of creating an abundance of clinical supply, clinical skills. There is about 20 to 40% of what a clinician does that is highly routine, very repetitive tasks that they actually dislike.

Specific percentage (20-40%) combined with a bold vision statement about AI's healthcare potential. The insight about clinicians disliking routine work adds human dimension to the business case.

2:07 - 2:4539s

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The last time you went to a doctor, she probably was rushed. You probably had a lot of questions to ask that you didn't, because you thought 'I don't want to take the time.' You're of a generation that is far more demanding than the generation that was very reverent towards the medical community.

Transcript

Why this clip

More from this episode

I grew Babylon 400% a year, and I can tell you it's incredibly, incredibly hard to go at that rate continuously. The VCs who are saying this kind of stuff, if you look at the guys who are talking about it, they have never run a business.

For the very first time with AI, we now have the promise of creating an abundance of clinical supply, clinical skills. There is about 20 to 40% of what a clinician does that is highly routine, very repetitive tasks that they actually dislike.

From the blog