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21 results for “revenue retention”
Concept6 mentions across episodes
retention
Topic3 mentions across episodes
retention
...net revenue retention on an annual basis. And so it's it's sort of nuts. 1605%. So it's 1600%. So 16 x net revenue retention. For folks out there who don't know why that's funny, mature software businesses will often turn in a net revenue retention n
1:14:10 / 1:15:18
from transcript1:14:10 – 1:15:18
net revenue retention on an annual basis. And so it's it's sort of nuts. 1605%. So it's 1600%. So 16 x net revenue retention. For folks out there who don't know why that's funny, mature software businesses will often turn in a net revenue retention n
1:14:58 / 1:16:00
from transcript1:14:58 – 1:16:00
...net revenue retention. So that's Yep. You're making a $103 from your existing customers, not your new ones. If it's over 100%, then that is what you are calling negative churn, Rob. Yeah. Negative churn. So, yeah. Yeah. And that's another really powe
31:08 / 32:32
from transcript31:08 – 32:32
...retention. I always have this conversation with Dave Bell. Two different metrics that measure two different things. Which one do you think founders should focus on more? Everyone talks about NRR. Look. I don't think one is more important than the oth
50:34 / 52:10
from transcript50:34 – 52:10
...Gross revenue retention or net revenue retention. I always have this conversation with Dave Bell. Two different metrics that measure two different things. Which one do you think founders should focus on more? Everyone talks about NRR. Look. I don't t
50:09 / 51:21
from transcript50:09 – 51:21
...revenue retention? I always have this conversation with Dave Bell. Two different metrics that measure two different things. Which one do you think founders should focus on more? Everyone talks about NRR. Look. I don't think one is more important than
53:07 / 54:48
from transcript53:07 – 54:48
...revenue retention, then that is a sign that your business is incredible, that you've got really great product market fit and that you're just going to be able to keep compounding your growth year after year. So this is a a key metric. I I would say i
32:10 / 33:42
from transcript32:10 – 33:42
...that individual user, you may only be on 87% revenue retention.
56:03 / 57:22
from transcript56:03 – 57:22
...good revenue retention. But we're honestly more focused right now on engagement retention than even paid retention because our North Star is just to get as much usage as possible, and, we will fix and tune our monetization model afterwards. So engage
12:30 / 14:04
from transcript12:30 – 14:04
net revenue retention. And the way that's computed is you say, what is the revenue of customers right now? Like, so existing customers, existing whatever, just the whole total. And then one year from now, what of that remains? So not new customers co
53:14 / 54:14
from transcript53:14 – 54:14
...net revenue retention. And the way that's computed is you say, what is the revenue of customers right now? Like, so existing customers, existing whatever, just the whole total. And then one year from now, what of that remains?
52:29 / 53:30
from transcript52:29 – 53:30
...good revenue retention. But we're honestly more focused right now on engagement retention than even paid retention because our North Star is just to get as much usage as possible, and, we will fix and tune our monetization model afterwards. So engage
13:27 / 14:30
from transcript13:27 – 14:30
“How do we financially incentivize customer success? NNR. Net revenue retention. Once it's over one fifteen, you get commented. We have bonuses or commission structure that depend how big it gets, then essentially you get two x, three x, four x.”
...Like net revenue retention. That's essentially how we do it. Right? Of course, you could have, like Once it's over one fifteen Exactly. You get commented. How? So we have, like, bonuses or commission
43:10 / 43:52
Practical Framework43:10 – 43:52
...retention. So how much revenue are we retaining and how much of that retained revenue are we we growing? How much are we adding back to the company's bottom line? And this is actually a challenge I think in we we talked about that historical mindset.
32:59 / 34:09
from transcript32:59 – 34:09
...retention. So cohort level gross retention is the idea that you need to look at your retention of your existing clients, but not including any of that expansion. Right? So gross retention is about looking at what people are doing with your business,
9:00 / 10:07
from transcript9:00 – 10:07
...rates, it's sort of like, are people getting value out of your product? And what gross retention is is basically, if you have a 100 customers, you know, in absolute terms, you know, dollar weighted, how many of them are sticking around? And so we loo
24:01 / 25:02
from transcript24:01 – 25:02
...revenue for a company and what's the average net retention rate for a company. And you could see here that generally speaking, as your company grows, your net retention rate will go up. One thing I'll show you is net retention rates in general year o
6:35 / 7:49
from transcript6:35 – 7:49
...gross retention business today unless we really are confident we could change it. We think that metric is really the fundamental driver of all exit values and ultimately large companies. We'll obviously make exceptions if we think we can fix things o
13:27 / 14:47
from transcript13:27 – 14:47
...of revenue, if you're hitting a 96% retention rate, that means you're losing 4% every year, which is a lot of business, which they have to then replace. So to tread water, they've got to win, let's call it, 1 and a half billion dollars a year. To gro
9:45 / 10:51
from transcript9:45 – 10:51
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