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20 results for “customer support”
Topic2 mentions across episodes
customer support
...your customers of explaining to them just how the human factors part of this is the most important one to focus on? Well, there's certainly an educational element and you also have to look at how people get paid in the motivation. So typically they'r
1:07:13 / 1:08:42
from transcript1:07:13 – 1:08:42
“Why B2B and B2C customer support are completely different markets”
...of Mike's best customers has a p one bug. You don't just have one person involved. You have, yeah, six or seven people involved. You're reaching across departments.
48:26 / 49:00
market insight48:26 – 49:00
...your customer service help desk dramatically better? Pumping it and switching to intercom. But you're not quite ready to make that change. We get it. That's why Fin, the world's leading AI customer service agent is now available on every help desk. F
35:18 / 36:00
from transcript35:18 – 36:00
...my customer support call center. I pay each one fully loaded $75,000 a year. So that's $75,000,000 a year in cost for people. Well, what's my software cost? Well, it's a thousand times a 115 times 12. It's about $1,400,000 a year for the software. So
9:36 / 10:49
from transcript9:36 – 10:49
...customer service help desk dramatically better? Tumping it and switching to intercom. But you're not quite ready to make that change. We get it. That's why Fin, the world's leading AI customer service agent is now available on every help desk. Fin ca
58:20 / 59:15
from transcript58:20 – 59:15
...traditional support software like Zendesk, the old Zendesk is growing 0%. Like, we are cutting humans. And, to go to Rory's point, I think there's some folks that are above the fold, and there's there's a few that, like, that are so far above the fol
15:37 / 16:47
from transcript15:37 – 16:47
...customers happier and you get off the customer service rep hiring treadmill. Thinned by Intercom, named the number one agent in g two's winner report. Learn more at inter.com/saster. That's inter.com/saster.
46:35 / 47:08
from transcript46:35 – 47:08
...customer conversations. Step into the future at attention.com/saster. Hey, Saster. Do you know what would make your customer service help desk dramatically better?
57:45 / 58:47
from transcript57:45 – 58:47
...service help desk dramatically better? Pumping it and switching to intercom. But you're you're not quite ready to make that change. We get it. That's why Fin, the world's leading AI customer service agent, is now available on every help desk.
45:45 / 46:50
from transcript45:45 – 46:50
...customer service agent, is now available on every help desk. Fin can instantly resolve up to 80% of your tickets, which makes customers happier and you get off the customer service rep hiring treadmill. Fin by intercom, named the number one agent in
0:41 / 1:42
from transcript0:41 – 1:42
...customer service rep hiring treadmill. Fin by Intercom, named the number one agent in g two's winner report. Learn more @inter.comslashsaster. That's inter.com/saster.
36:44 / 37:08
from transcript36:44 – 37:08
...customer service help desk dramatically better? Tumping it and switching to intercom. But you're not quite ready to make that change. We get it. That's why Fin, the world's leading AI customer service agent, is now available on every help desk. Fin c
1:02:58 / 1:03:38
from transcript1:02:58 – 1:03:38
...customer support chatbot is a big one. If a hotel chain, he might have, like, a booking chatbot, which is, like, somehow massive, like, a lot of booking chatbot because I guess it's it's
39:47 / 40:53
from transcript39:47 – 40:53
...service agent, is now available on every help desk. Fin can instantly resolve up to 80% of your tickets, which makes customers happier and you get off the customer service rep hiring treadmill. Fin by intercom, named the number one agent in g two's w
43:27 / 44:15
from transcript43:27 – 44:15
...customer support queries. So how many seats do you need if every one of your agents is 9,000 times more productive? Imagine that you have a thousand seats. Imagine that I've got a thousand people working in my customer support call center. I pay each
8:55 / 10:20
from transcript8:55 – 10:20
...customer service agent is now available on every help desk. Fin can instantly resolve up to 80% of your tickets, which makes customers happier and you get off the customer service rep hiring treadmill. Finned by Intercom, named the number one agent i
35:16 / 36:11
from transcript35:16 – 36:11
...customer experiences. Horatio provides dedicated teams who act as an extension of your brand, delivering world class support 24 a day, seven days a week. Whether it's chat, whether it's email, or even on the phone, Horatio will make sure your custome
30:00 / 31:00
from transcript30:00 – 31:00
...customer service help desk dramatically better? Tumping it and switching to intercom. But you're not quite ready to make that change. We get it. That's why Fin, the world's leading AI customer service agent, is now available on every help desk. Fin c
0:44 / 1:42
from transcript0:44 – 1:42
...the customer support chatbot is a big one. If a hotel chain, he might have, like, a booking chatbot, which is, like, somehow massive, like, a lot of booking chatbot because I guess it's it's it's I do have this theory of, like, a lot of applications,
40:19 / 41:31
from transcript40:19 – 41:31
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