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16 results for “user psychology”
Like, there's there's lots of opportunities to try to develop that intuition of how people navigate the human computer interaction. And we we need to find ways to go do that. An important, element of what you're describing here, which I think, maybe
51:39 / 52:54
from transcript51:39 – 52:54
Well, there's using your product, but I always think when you're watching somebody use your product, you come into it with a psychological bias that makes it hard for you to really see what's going on. So there's something about just understanding th
52:26 / 53:30
from transcript52:26 – 53:30
seen in the industry, both as a founder, as an investor, as an advisor, and as a human. Because we keep using our titles, like, I'm a founder, I'm a salesperson, I'm an advisor, I'm an investor. We're human, and we bring ourselves everywhere. And so
26:15 / 27:17
from transcript26:15 – 27:17
why should they care? Yeah. So I would start with saying that we're all human and we should all care. Because eventually, when you are building the product, it's beyond the coding, beyond the science, beyond the AI. You're trying to change someone's
16:29 / 17:32
from transcript16:29 – 17:32
So before we'd invented split inbox, which took years to get to, it was an impossibility for me to actually hit inbox zero. So I simply didn't know. But in interacting with our earliest of customers, we quickly realized that inbox zero was one of the
42:41 / 43:51
from transcript42:41 – 43:51
...do user studies and all that kind of stuff to figure out if it's approachable for a layperson.
21:45 / 22:49
from transcript21:45 – 22:49
let's say we're talking about the product and we're talking about a new onboarding flow and I have an idea. Like, I, you know, currently, I'm, you know, just playing around with Figma Make, and I was like, oh my goodness. I can vomit my ideas, and I
1:17:15 / 1:18:17
from transcript1:17:15 – 1:18:17
But then you in a I'm okay, you're not okay. Because I'm saying, hey, it's your fault. And it was a comedian who said, anybody who drives faster than me is a maniac. Anybody who drives slower than me is an idiot. Because we think we're always right.
46:31 / 48:14
from transcript46:31 – 48:14
...what users really think. They wanna know what they're really doing. If they could read every user's mind, that's, like, the the thing we would all want, right, as a designer. It's, like, if I could just know what everyone is thinking, feeling every t
35:58 / 37:03
from transcript35:58 – 37:03
Because sometimes even easier actually, sometimes easier to let you know what frustrates me or stress me than tell you what makes me happy. So if identifying emotion motivators turns out to be complicated, so you can try to identify those emotional d
52:29 / 53:34
from transcript52:29 – 53:34
of behavioral science or social economics, why people do what they do. And if you understand why they do it, then you don't judge them. You say, okay, I get that. And it was put into a formula once by somebody. I think it was Susan, the coach I menti
47:05 / 49:07
from transcript47:05 – 49:07
pinpoints exactly what needs fixing and why. ContentSquare powers better customer journeys across 1,300,000 websites and apps. Discover the insights you've been missing at contentsquare.com/lenny. So just to summarize, there's consumer PMs, growth PM
55:25 / 56:42
from transcript55:25 – 56:42
...users, getting their feedback, iterating, launching, etcetera. It's why it's keeping the human performance. And to design most get lost, Will. I think it can get lost if you, again, sort of lean on data too much. Because oftentimes, you know, a data
15:00 / 16:12
from transcript15:00 – 16:12
...out user testing to concentric circles, and that your concentric circles get bigger and bigger. The first thing we do when we build something is we have an extensive set of lawyers internally doing various roles. We give it to those lawyers, and they
36:00 / 37:04
from transcript36:00 – 37:04
And to understand why gamification does not work, we actually have to start with human motivation. And there's a very interesting study from, Stanford, I think, that demonstrates the difference perfectly. In the nineteen seventies, these Stanford res
1:00:40 / 1:01:46
from transcript1:00:40 – 1:01:46
...user want to feel while using the product. That's exactly ace. The social emotional motivators is how users want others to feel about them while using the product. I mean, think about wrapped, for example. A lot of people share their wrapped because
32:16 / 33:18
from transcript32:16 – 33:18
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