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15 results for “user behavior”
...You know, when they went from colleges to high schools to open registration, it it just was gonna have slightly less product market fit. But growth team is focused not just on growing new users. Actually, an even better lever. Every long term goal is
3:08:14 / 3:09:15
from transcript3:08:14 – 3:09:15
...user? So I think about it on multiple vectors. There's intensity of engagement. So how deep do I go? How much time do I spend? How complicated of the task that I'm trying to accomplish? That's one vector, intensity. And you're right. Intensity is ver
28:29 / 29:47
from transcript28:29 – 29:47
Anytime you move into being monthly, you're in the forgettable zone. I don't remember what I did last month. Like, the world is moving too quickly. I don't even remember if I looked at, like, some software last month or even if I tried it last month.
29:47 / 31:00
from transcript29:47 – 31:00
Google had the best retention and engagement over the others. Facebook had was smaller but had way better retention and engagement over the others. Right? So on and so forth. And so, the the data that Didi published, clearly showed that both the rete
32:13 / 33:15
from transcript32:13 – 33:15
...around the user journey. When the company really scales and, like, they nail the unit economics and the use case, we start being harder on CRM,
49:27 / 50:33
from transcript49:27 – 50:33
...70% of users ever were daily active. And so you have this crazy situation at Harvard where it's just, like, to your point, nuclear reactor levels engaging. In fact, this term wouldn't get coined till later in the summer, but this is from The Facebook
54:41 / 55:49
from transcript54:41 – 55:49
...user? You know, Facebook, they said, like, after five friends have been added, we count that as, like, a retained and activated user. How did you count a retained user? The thing that we really focused on is how many conversations we could drive. So,
16:27 / 17:29
from transcript16:27 – 17:29
having, like, a forty hour SLA where if an inbound lead comes, you make sure you respond within forty eight hours. Otherwise, that person may completely forget what they actually filled out. And I'd just say on the activity based side, making sure th
29:13 / 30:25
from transcript29:13 – 30:25
meetings? What is a qualified meeting? What are some of the metrics founders should be keying in on? Yeah. I'd say from the SDR side, there's probably three buckets. There's, I'd say, activity based metrics, then you've got lead and quality pipeline
28:19 / 29:41
from transcript28:19 – 29:41
and allow for more fuzzy attribution. So for example, we're going to be doing a big enterprise marketing push in San Francisco. We're doing billboards, we're doing podcasts, we're doing newsletters, we're doing events on the ground. And we're not goi
33:42 / 34:45
from transcript33:42 – 34:45
So how much many pay subscribers do we get and how many of them are we capable of renewing? There's also very important aspect of it is how many of them can we expand. Because if you can get positive or above a 100% net dollar retention, which is sup
12:30 / 14:04
from transcript12:30 – 14:04
...users. We track subscribers. We track usage of different things. And people kind of, you know, they know how many members we have and how that's going. And so it's just kind of a general happy go lucky feel. What numbers matter most to you today? Our
33:37 / 34:47
from transcript33:37 – 34:47
How do you advise founders on which ones they're on? Depends on the product that you're building. Right? If you're building something in the health care space, it's an absolute number. You need to actually go to health care. But you can still take a
12:00 / 13:03
from transcript12:00 – 13:03
...Users don't remember what they really managed to buy. They don't remember your features. You know, we run a super interesting survey at Flow where we asked our paying customers if they use feature x or they use feature y, if they engage with that fea
26:14 / 27:23
from transcript26:14 – 27:23
...experience, it's actually, like, pretty interesting that the components of your active user base are actually not heavily weighed in the new user set after you mature to a certain degree. Can you explain that a little bit more? Yes. So after some per
32:06 / 33:17
from transcript32:06 – 33:17
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