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12 results for “user engagement”
Concept4 mentions across episodes
user engagement
Traditionally, the adoption about a lot of these tools, they're abysmal. Like the NPS scores and TILs. So we kind of index ourselves in pretty aggressive. We've hit 75% weekly active usages with more than 50% daily active. So we want to be the daily
36:42 / 37:47
from transcript36:42 – 37:47
The first one is dollar normalized outcomes, whether that's pipeline generated or progressed. The Second one's adoption. Third one's activity. The system needs to return all three. If not, you can fire rocks. But what is it, number one? Number one is
35:59 / 37:01
from transcript35:59 – 37:01
...engagement go? What was the activity from it? How are your users engaged? So real really use data back to your day. Like, show them with data what is happening with their investment, and then show them opportunities. Like, here's some things that you
39:31 / 41:00
from transcript39:31 – 41:00
...go? What was the activity from it? How are your users engaged? So real really use data back to your day. Like, show them with data what is happening with their investment, and then show them opportunities.
38:09 / 40:01
from transcript38:09 – 40:01
process. We catalog and log everything that needs to happen. The awareness process had somebody that said, I'd like to learn more about that. I do have a problem, and I'd like this kind of outcome. The sales campaign captures that. When it gets to cu
33:38 / 34:55
from transcript33:38 – 34:55
the type of sales campaign that we run, what we capture during that sales campaign, what we pass over to the implementation team, how we're logging our interactions with those individuals, and then being able to transition to customer success. So mak
32:56 / 34:15
from transcript32:56 – 34:15
because they have per year because they work they manage many, many Do they know how to with us. Get people to fill out that form and do marketing? Are they marketing savvy, or are they just, like, once you give them the lead, close savvy, your avera
15:43 / 16:47
from transcript15:43 – 16:47
to service the requests of buyers? Yeah. You have to be very proactive about it. It goes back to the skill sets you put in the the post sale side. So they can start to look at data to show their customers the insights and the value that you're creati
32:40 / 34:12
from transcript32:40 – 34:12
When I was in high school, I took journalism. And in journalism, we learned the importance of starting with the five w's and h in the lead paragraph for news articles and to start with a hook for features. Why? For human attention. Maybe a human woul
6:01 / 7:01
from transcript6:01 – 7:01
to optimize for that machine legibility piece, optimize for insight, optimize for relevance, especially versus in the past, it was more about hooking people in, capturing attention in flashy ways. What we're seeing already is case of high volume hype
9:01 / 10:01
from transcript9:01 – 10:01
...engagement. This could be things like responding to reviews on review sites automatically. It could be automatically generating follow-up emails based on leads that you're capturing on your website. It could be making, like, phone calls or text messa
26:16 / 27:19
from transcript26:16 – 27:19
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