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17 results for “customer interviews”
...customer and whether they will do everything they need to do to succeed with your platform. As I said, strong opinions are great. So always love that. Listen, Jeetu, I could talk to you all day. So I do wanna move into a quick fire round. So I say a
47:55 / 49:07
from transcript47:55 – 49:07
...our customers, we basically have it baked in that they will give us customer testimonials, which is a bold statement. Uh-huh. How do you feel about customer testimonials, and what works in terms of getting them? That's bold. But I think you have to t
35:13 / 37:00
from transcript35:13 – 37:00
When I became a coach, it was because the music in my head was to make a difference. And so I hope I've made a difference for all of you today, And I would invite you to try one thing that makes you uncomfortable this week. Like, as soon as you hear
1:22:27 / 1:23:33
from transcript1:22:27 – 1:23:33
...customer really is in partnership with you and believes that you genuinely are looking for a long term fruitful partnership, they're gonna be apt to do that because they believe that that, you know, genuine human connection that you've demonstrated a
36:17 / 37:46
from transcript36:17 – 37:46
I told her something she did well, and she stopped me and she said, listen. I'm not the kind of person that you have to say nice things to. You can just tell me what I need to fix. And I said to her, I don't think you understand the nature of feedbac
1:09:36 / 1:10:46
from transcript1:09:36 – 1:10:46
...testimonials and do them right? I don't believe in it. And I just think, like, you are mixing too many variables when your focus should be on
47:15 / 48:16
from transcript47:15 – 48:16
We wanna be accessible and available, so reach out any way possible. We'd love to hear from you. He's the legend. John Callahan, the firm is true. Thank you so much for doing this. This is like a bucket list item for me, so I appreciate it. Super fun
1:05:46 / 1:06:38
from transcript1:05:46 – 1:06:38
And it's two way. It's not like sales leadership is giving you feedback. You're also giving us feedback. Hey, Reggie. Didn't like how you position that. You know, next time, do it this way. It's a total team effort, and we we share Do you have any le
50:15 / 51:20
from transcript50:15 – 51:20
So I think for us, we're easy to get a hold of. Someone wants to call us a shareholder, a prospective shareholder. They call Tony. They call me. We talk to him. So it's just worked for us that way, and I just like keeping it simple. I've learned from
40:34 / 41:38
from transcript40:34 – 41:38
many, many days later, you look back, and you will probably see that, the accomplishment is on a day to day basis, you do not realize. But over a long period enough time, you will be really proud. I think that's probably great. It's a good answer. Th
42:44 / 43:15
from transcript42:44 – 43:15
Two final questions. Where can folks find you online if they wanna reach out? Where they find the bot? Where they how do they work with you if they wanted to, or do I have to be a Sequoia founder? And then how can listeners be useful to you? I can li
1:13:26 / 1:14:33
from transcript1:13:26 – 1:14:33
It's very deal driven. It's very episodic. And there's generally a lot of intensity around, oh, gotta co invest. People tend to lean into their preferences. Part of our job on the back of their game plan, we have their personality profiles there, and
24:41 / 25:45
from transcript24:41 – 25:45
So the positive feedback should have the same standard, which is I saw the way you run that run that launch. It was fantastic. All these different benefits came from it. You're so organized, You know, keep keep doing that. Or the way you're keeping y
36:40 / 37:49
from transcript36:40 – 37:49
yeah, staying in those zones is probably the the secret weapon is I'm I probably think way too much about it. But I look at each day and I look at each minute, and I'm like, okay. How may you know? What is what do I need right this second to stay the
1:05:16 / 1:06:16
from transcript1:05:16 – 1:06:16
struggling right now. And sometimes it's not obvious where to pass opportunity that we're not interested in. So, like, I think useful to us is reach out. And there might be intersections that help you or help us. So do it. Amazing. And that's through
1:17:12 / 1:18:17
from transcript1:17:12 – 1:18:17
Rachel, this was incredible. I feel like we've very much accomplished what I set out to do is just give people all this advice that they never have access to that costs tens of thousands of dollars. I think we're gonna help a lot of people improve th
1:44:10 / 1:45:16
from transcript1:44:10 – 1:45:16
What did I do there? I said it was three times. I didn't say you always interrupted me or you kept interrupting me. Maybe you held back about 10 times because you want to share more. I identified the specific behavior. You interrupted me. They're all
26:50 / 28:09
from transcript26:50 – 28:09
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