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13 results for “customer activation”
to make sure they have everything they need. And it's such a great way to do it because, again, the agent is twenty four seven. It does it automated. It's not gonna forget folks. Like, a really great use case we have right now, for example, is I show
12:42 / 13:48
from transcript12:42 – 13:48
...of ours, current sponsors of ours to make sure they have everything they need. And it's such a great way to do it because, again, the agent is twenty four seven. It does it automated. It's not gonna forget folks. Like, a really great use case we have
11:58 / 13:14
from transcript11:58 – 13:14
“People try to build a large enterprise style CS company into that kind of motion, and really what you should be doing there is customer marketing. You should lean in really heavily in product and customer marketing backed up by a smaller group of people.”
...marketing. You should lean in really heavily, you know, in product and customer marketing backed up by a smaller group of people.
22:59 / 23:16
Practical Framework22:59 – 23:16
...new customers through this, once you get that new customer so you can upload them to a list and say, stop emailing that entire company. But it can't today, and then what maybe we can move on. It can't. So it doesn't sound like today it auto ingests o
19:31 / 20:34
from transcript19:31 – 20:34
on qualified. That's not counting any of the, you know, that's not counting on the inbound conversations that had or inbound people it's following up with. This is just for this specific campaign of people who met this criteria. You'll see here. Open
40:18 / 41:32
from transcript40:18 – 41:32
the lowest hanging fruit. Right? So I took into our because it had just been SaaS through annual. So you can take something equivalent for your company. Maybe you've just done a new product release, the New Year is coming up. You can do something tha
20:14 / 21:26
from transcript20:14 – 21:26
“Customer success doesn't really have a strict definition. We can go to someone off the street and go tell me what sales does and they go, well, you ring up strangers and ask them for money. Everyone knows what that means. What does customer success do? I don't know. There's no definition.”
...success do? I don't know. There's no definition. So that's one thing. The other thing is the reason it doesn't have a definition is highly contextual.
20:35 / 21:06
Bold/Contrarian20:35 – 21:06
the trigger is I don't have a screenshot for it. So it's a big question, but the trigger is based on either the you can do it on a, you know, lead level, contact level, or, like, a campaign level. It's I will say that portion of it, I think don't tak
1:22:29 / 1:23:33
from transcript1:22:29 – 1:23:33
...customers think it's too easy. They don't even realize the energy that's going into it if they haven't deployed an agent yet. And the the learning from that is just if you haven't deployed many agents or any for real, you gotta figure you gotta have
12:43 / 13:47
from transcript12:43 – 13:47
Here's the summary of the call. It does do that, but we've also tuned it on there are certain things I wanted to send. So I I always wanted to do next steps, which you'll see in this screenshot. I always wanted to do it. Were there any objections? Wh
46:29 / 47:30
from transcript46:29 – 47:30
for a deal cycle, it starts to email them a follow-up because sometimes I'm really bad at that. Between those two use cases, what we've seen, and this is early days, is a higher response rate so far and a huge open rate. Like, again, the open rate is
47:12 / 48:21
from transcript47:12 – 48:21
“Customers treating AI marketing tool like a full-service agency”
...output that you can produce for your customers to today?
6:45 / 7:34
market insight6:45 – 7:34
...customers to be like, hey. We added a bunch of new stuff. I think too many folks kinda skip using AI for expansion, but it's a great way to do it.
44:13 / 45:19
from transcript44:13 – 45:19
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