Filtered by speaker:Rav Dhaliwal×
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3 results for “customer success” by Rav Dhaliwal
customer success
“Customer success doesn't really have a strict definition. We can go to someone off the street and go tell me what sales does and they go, well, you ring up strangers and ask them for money. Everyone knows what that means. What does customer success do? I don't know. There's no definition.”
...success do? I don't know. There's no definition. So that's one thing. The other thing is the reason it doesn't have a definition is highly contextual.
...customer success is, first of all, it doesn't really have a strict definition. I mean, we can go to someone off the street and go tell me what sales does and they go, well, you ring up strangers and ask them for money. Right? Everyone knows what that
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