Filtered by speaker:Pat Phelan×
Searching...
Searching...
3 results for “customer education” by Pat Phelan
education
...Customer success is so different because it can literally be 20 different things on any particular day, from dealing with an escalation to an upsell to a a product issue to a like and it's it's ongoing. It's constant. So I think it's a big gap, and I
...the customer expecting from this relationship. And I think that's the thing that very quickly is lost sight of in many places. And I'm guilty of it too. Like, we, you know, we we talk about KPIs.
Have a podcast?
Get ranked clips, hooks, and ready-to-post copy from your own episodes. Free to try.