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Filtered by speaker:Alicia Carney×

2 results for “customer perspective” by Alicia Carney

...but keeping them happy, retaining them, making sure they're successful and thinking

15:49 / 16:57

from transcript15:49 – 16:57

...customer experience metrics like NPS or CSAT as a feel good thing,

15:04 / 16:08

from transcript15:04 – 16:08

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